Taxi drivers

Uber and Bolt taxi drivers go on strike after companies fail to implement 18% commission cap

  • The National Transportation and Safety Authority (NTSA) has set regulations to cap the commission charged to online taxi drivers at 18%.
  • Kenyan taxi drivers operating under Uber and Bolt platforms have gone on strike, calling on companies to enforce the law
  • They have decried that they have no say in setting freight charges, and companies have yet to revise since fuel prices have risen

Uber and Bolt taxi drivers are slowing down after the companies failed to implement the 18% commission cap.

Uber and Bolt Taxis parked along the street. Photo: Getty images.
Source: UGC

The National Transportation and Safety Authority (NTSA) has capped the commission charged by operators to drivers per trip.

The regulations were to come into effect from Thursday, September 22, but Uber filed a petition challenging the implementation.

Uber Driver Commission

According East Africathe company said the move would restrict the flexibility of its revenue model and affect negotiations over the best commission for drivers.

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The organization of online taxi drivers and the association of digital taxis of Kenya President Zachariah Mwangi has urged Uber and Bolt to adhere to the regulations.

“We are on strike because the companies have failed to enforce the regulations. We want Uber and Bolt to obey the law and charge 18% commission,” Mwangi said.

Travel costs

Mwangi noted that per-ride charges have remained the same despite rising fuel prices.

“We are also calling on companies to review the prices which have remained the same despite the increase in the price of fuel. It is to our disadvantage that we do not determine the prices”, he added.

Currently, Uber charges 25% commission per ride, Bolt charges 20%, and Little Taxi charges 15%.

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In July 2022, Uber revised its minimum fare, increasing the minimum fare for the Uber Chap Chap option by KShs 10.

Uber Chap Chap minimum prices have risen to KSh160 from KSh150 in previous months.

Uber lets drivers choose rides

In related news, reported Uber has introduced a new feature on its driving app to allow drivers in the US to see trip details before deciding whether to accept them

A common complaint from drivers on the driving platform summoned by the app is that they have to accept a request before knowing where the rides will take them or how profitable they will be.

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