AIB has warned that fraudsters are sending unsuspecting taxi drivers to collect customers’ bank cards in an elaborate new hoax.
The bank sent an email on Friday afternoon with the subject “avoid putting your bank card in a taxi”.
AIB said some customers had been contacted by fraudsters who claimed there had been a problem with their card and the bank needed it back.
“We have heard of cases where a fraudster, posing as AIB, calls or texts you to tell you that your card details are already in the wrong hands of criminals and we have arranged a taxi to collect your card from you,” it said.
“A real taxi arrives, collects the card and innocently hands it over to a real criminal. They now have access to the money in your account.
AIB added that while the bank may call customers in the event of suspicious account activity, it would not ask customers to retrieve their card, nor would it send a taxi driver to retrieve it.
“If you get a call about suspicious activity on your card and the call seems strange in any way, just hang up,” he said. “You can also freeze your card or cancel it online.”
A spokesperson for the AIB could not provide data on the number of people targeted by the scam. The Garda press office told Extra.ie it was aware of similar scams, but also had no data on the number of reported cases.
The National Transport Authority issued a statement last month saying one of the ‘big banks’ had thanked taxi drivers who ‘overcome fraudsters and scammers through their own diligence’.
“Some taxi drivers refused to take the envelope from the cardholder, while others refused to hand it over to the alleged branch employee, instead giving it to a confirmed branch official at the inside the bank,” he said.