Online taxi

‘Kerala Savari’ from today; The country’s first online taxi owned by the state government

Thiruvananthapuram: The country’s first online taxi service, ‘Kerala Savari’ owned by the state government, will start operations today. Chief Minister Pinarayi Vijayan said that through Kerala Savari, it will be possible to provide fair and decent service to passengers and provide motor taxi workers with proper remuneration.

The “Kerala Savari” service is initiated by the Motor Workers Welfare Board under the direction of the Labor Department. Kerala Savari will provide safe travel for the public at government approved fares. Kerala Savari App will be available on Google Play Store at 12 noon today. The Chief Minister has announced that Kerala Savari will be available on the App Store very soon.

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The first phase of the project is implemented in the city of Thiruvananthapuram. After evaluating it, it was decided to implement the project statewide flawlessly. Kerala Savari will also reach the municipal boundaries of Kollam, Ernakulam, Thrissur, Kozhikode and Kannur within a month.

Only eight percent service charge will be charged in Kerala Savari with the rate set by the government. In other online taxis it is 20-30%. The amount received as a service fee will be used for the implementation of this program and to provide promotional incentives to passengers and drivers, etc.

Chief Minister Pinarayi Vijayan has said that there will be no fluctuation in tariffs on Kerala Savari like on other online platforms. There is a situation where other online taxi companies increase the service charge up to one and a half times during peak hours. The Chief Minister said this pointing out that the benefits of it are not available to passengers or workers.

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Kerala Savari is promoted as a safe and reliable online service for women, children and seniors. This care has been given importance in the design of the application and the registration of the drivers. A criminal record is mandatory for drivers adhering to the system. Adequate training is also provided.

A panic button system has also been introduced in the app as part of security. This button can be pressed in the event of a car accident or in any other sense of danger. We can do it completely in private. If the driver presses the panic button or if the passenger does the same, the driver will not notice it. By pressing the button there is an option to select police, fire and motor vehicle service options. If the situation is too dangerous to select an option, press the button and if you do not select any option, you will be directly connected to the police control room.

It was also decided to install GPS on vehicles at a subsidized rate. It will be implemented gradually. A 24-hour call center has been prepared for this purpose. A call center with modern systems operates in the district office of the Motor Workers Welfare Board. The call center will operate in such a way that any service-related issues can be resolved immediately.

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