Online taxi

Fair prices and safe travel! First Government of India Owned Online Taxi Service Launched in Kerala

Kerala Chief Minister Pinarayi Vijayan on Wednesday (17 August) inaugurated Kerala Savari, India’s first online taxi service owned by a state government.

The CM said the project would ensure fair pay for motor taxi workers as well as proper and decent service to passengers. The Motor Workers Welfare Board, under the Department of Labor, initiated this service.

Fair fares and safe travel for the public

According to Economic Times, unlike other online platforms, Kerala Savari will have no fluctuation in rates. Other online platforms increase service fees by up to one and a half times during peak hours.

It will charge an 8% service fee on top of the rates set by the government. Revenue generated from service fees will be used to provide promotional incentives to passengers and drivers and implement the program.

The government has reiterated that Kerala Savari is a safe and reliable online service for women, children and the elderly.

Unique Taxi Service Features

According to India Today, drivers need a police certificate to join this service, as well as proper training.

There is a provision for a panic button in the app which could be used in a car accident or any other dangerous event. If the passenger presses the panic button, the driver won’t know, and if the driver does, the passenger won’t know. By pressing the button, the passenger or driver will have three options; Police, Fire and Motor Vehicle Service.

GPS will be installed in vehicles at a subsidized rate, and this will be done gradually. The Motor Workers Welfare Board district office will have a state-of-the-art call center that will be operational 24 X 7.

The first phase of the taxi service has been established in Thiruvanathapuram. After evaluation of the first phase, the project will be fully implemented throughout the state. The government plans to launch the service within the municipal boundaries of Kollam, Ernakulam, Thrissur, Kozhikode and Kannur.

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